Shipping policy

1. Shipping charges
Shipping and delivery charges are extra and billed at actual cost, unless a different arrangement has been explicitly agreed with you in writing (on the quotation, purchase order or by email).

2. Where we deliver
We deliver across India. ★ International shipments (for example, BlueBird devices for overseas projects) are quoted case by case. Customs duty, import taxes and clearance charges are paid by the buyer.

3. ★ Dispatch time
 • In-stock items are usually dispatched within 1–3 working days of order confirmation and payment.
 • Items that need to be imported or ordered from the manufacturer are dispatched within the lead time stated on your quotation.
 • Delivery dates given are estimates and may change because of courier delays, holidays or events outside our control.

4. Delivery methods
We ship by courier, transport or our own delivery, depending on size, weight and location. ★ In Delhi NCR, customers can also collect from our office or arrange local delivery.

5. ★ Checking your delivery
 • Check the package at delivery. If it is visibly damaged, note it on the delivery receipt and tell us within 48 hours with photos.
 • Ownership and risk pass to you once the goods are handed to the courier or transporter, unless agreed otherwise.

6. ★ Installation
Shipping does not include installation. Installation, configuration and on-site setup are charged separately unless included in your quotation.

7. Contact
sanjay@infinitesolutions.co.in | +91 98110 11467 | WhatsApp +91 93110 11467